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Terms of Use

Version 2026-08-29 · Last updated September 10, 2026

These Terms of Use (“Terms”) are a binding agreement between you and Your Mentor Doc LLC, an Indiana limited liability company, of 4907 Sweetwater Drive, Noblesville, IN 46062, USA (“YourMentorDoc”, “we”, “us”, “our”), governing your use of www.yourmentordoc.com and the YourMentorDoc application (together, the “Service”).

By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

Please read section 2 (Not medical advice), section 9 (Vetted Products, Sponsored Suggestions and Affiliate Relationships), and section 15 (Dispute resolution). Section 15 requires most disputes to be resolved by individual arbitration and waives your right to participate in a class action. You may opt out of it within 30 days — see section 15.8.

1. About YourMentorDoc

YourMentorDoc helps you navigate the complex landscape of breast cancer information. Our mission is to translate accurate, original and comprehensive reviews of breast cancer research into accessible language.

The National Comprehensive Cancer Network (NCCN) publishes expert-driven guidelines for breast cancer treatment, developed by specialists in breast oncology, radiation therapy and surgery. Rather than restating established guidelines, we focus on topics they may not formally address, and on helping you understand your own situation well enough to have better conversations with your care team.

Research findings do not always translate directly into clinical practice. We encourage you to discuss anything you read here with your own clinicians.

Some hospitals and clinics make the Service available to their patients as described in Section 9.3. That does not change anything in this Section 1 or Section 2.

2. Not medical advice

This is one of the most important sections of these Terms.

YourMentorDoc does not create a doctor–patient relationship. Everything we provide — text, graphics, images, videos, AI-generated answers, journey reports, and interpretations of documents you upload — is strictly educational and may not be suitable for your individual medical decisions. We do not offer medical, professional or licensed advice, we do not practise medicine, and we are not a substitute for consultation with qualified healthcare professionals.

  • Do not use the Service for diagnosis or treatment decisions.
  • MentorDoc-AI is an automated system. Its answers are generated by artificial intelligence, may be incomplete, out of date or wrong, and are general rather than tailored to you. It is not a clinician and does not review your case.
  • Interpretations of reports you upload are educational only. They are produced automatically, may be inaccurate, and must be reviewed with the clinician who ordered the test. They are not a diagnosis and not a second opinion.
  • Risk estimates, stage and subtype information in your Risk Snapshot are educational estimates derived from what you told us, not clinical findings. They are not validated for clinical use and must not be used to make treatment decisions.
  • We do not warrant the safety, appropriateness or effectiveness of any device, procedure, product or treatment mentioned.

The Service is not a medical monitoring service. We do not clinically review your entries, we will not detect a medical emergency, and we will not alert anyone — including a clinician or emergency contact — on your behalf.

Automated suggestions. Certain features may use what you log — for example activity levels, hydration, or nutrition entries — to show you general educational suggestions, which may include a prompt to connect with a clinician, nutritionist, or other resource, including staff who work with a hospital or clinic partner as described in Section 9.3. These suggestions are generated automatically against simple, disclosed benchmarks. They are not a clinical assessment, are not reviewed by a person before being shown to you, and do not mean anyone is monitoring your health status or safety. Showing you a suggestion does not change the paragraph above: we still do not detect emergencies and will not alert anyone on your behalf. You may dismiss any suggestion, and dismissing it does not affect your access to the Service.

If you have urgent or worsening symptoms, contact your care team. In an emergency, call 911 or your local emergency number.

3. Eligibility and your account

You must be at least 18 years old and able to form a binding contract. The Service is intended for use in the United States.

You agree to give accurate information, keep your password and email account secure, and tell us promptly at admin@yourmentordoc.com if you suspect unauthorised access. You are responsible for activity under your account. Do not share your account — anyone with access to it can see your health information.

You may create an account for yourself. If you are using the Service to support someone else, do not upload their medical documents or enter their health information unless you have their authority to do so.

4. Electronic communications

By creating an account you consent to receive communications from us electronically — including sign-in codes, service and security notices, billing notices, and changes to these Terms — by email or within the Service. You agree that electronic communications satisfy any legal requirement that a communication be in writing.

To receive them you need a device with internet access, a current browser, and a working email address that you keep up to date. You may withdraw this consent by deleting your account; you cannot keep an account without it, because signing in depends on a code sent to your email.

5. Acceptable use

Do not: use the Service for anything unlawful; upload documents belonging to someone else without authority; attempt to access another user’s information; probe, scrape, overload, circumvent security controls on, or reverse-engineer the Service; use automated means to create accounts or submit questions; use it to build a competing product; or misrepresent our content as medical advice or as coming from a clinician.

We may apply reasonable usage limits, including limits on questions to MentorDoc-AI and on the number of documents stored.

6. Content you provide

You keep ownership of everything you provide — questionnaire answers, check-in entries, messages and uploaded documents (“Your Content”).

You grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, process and display Your Content solely to operate the Service for you, as described in the Privacy Policy. This licence ends when you delete the content or your account, except for copies retained as described in section 10.

We do not use Your Content to train artificial intelligence models, and we do not sell it. We do not share Your Content with third-party advertisers or ad networks, and we do not use it to serve you advertising from unrelated third parties. Where a hospital or clinic has paid for you to have access to the Service, Section 9.3 explains the limited additional way your activity within the Service may be used to surface suggestions that may point to a clinician affiliated with that hospital or clinic.

You confirm you have the right to upload any document you upload.

7. Our content

Content on the Service is owned by us or our licensors and protected by intellectual property law. We grant you a personal, non-exclusive, non-transferable, revocable licence to use it for your own non-commercial purposes. You may not republish, redistribute, or use it commercially, or use it to train an artificial intelligence model, without our written permission.

8. Membership, billing and cancellation

Core features of YourMentorDoc are free. Membership is an optional, auto-renewing paid subscription. Current prices are shown on the membership page before you are asked to pay. By starting a membership you agree that:

  • When you are charged. Your payment method is charged when you start your membership, and then at the start of each renewal period.
  • Auto-renewal. Your membership renews automatically at the end of each billing period at the then-current price, until you cancel.
  • Billing authorisation. You authorise us and our payment processor to charge your payment method on a recurring basis. Payments are processed by Stripe; we do not receive or store your card number.
  • How to cancel. You can cancel at any time online from Account → Subscription, in no more steps than it took to subscribe. We will never require you to telephone us, write to us, or speak to anyone to cancel.
  • What cancelling does. Cancellation stops future renewals. Your membership stays active and you keep full access until the end of the period you have already paid for.
  • Renewal reminders. For annual memberships we will send you a reminder by email before each renewal, telling you that it is about to renew, at what price, and how to cancel.
  • Non-refundable. Except where a refund is required by law, or where we terminate your membership for a reason other than your breach (see section 11), charges are final and non-refundable. We do not refund partial periods, unused time or downgrades.
  • Price changes. We may change prices. We will give you advance notice by email, and any change applies only from your next renewal, so you can cancel first.
  • Failed payments. If a payment fails we may retry it and may suspend membership features until it succeeds. Your free access continues.
  • Educational use only. Membership provides access to educational content and tools. It does not change section 2 and does not create a doctor–patient relationship.

9. Vetted Products, Sponsored Suggestions, and Affiliate Relationships

9.1 Vetted Products and affiliate relationships

Our Vetted Products pages link to third-party retailers including Amazon. As an Amazon Associate we earn from qualifying purchases — if you buy through our links we may receive a commission at no additional cost to you. This disclosure also appears on the pages themselves.

We do not sell these products, we do not control them, and inclusion is not a medical recommendation. Your purchase is with the retailer under their terms.

9.2 In-app suggestions generally

From time to time the Service may show you a suggestion to consider a type of resource — for example, a general prompt about talking to a nutritionist. These suggestions are educational prompts, not a referral, order, or recommendation from a treating clinician, and you are never required to act on one. Section 2 explains how these prompts relate to our “not a medical monitoring service” commitment.

9.3 Hospital and clinic partnerships

Some hospitals and clinics (“Partners”) pay YourMentorDoc a fee so their patients can access the Service. Where this applies to your account:

  • The fee a Partner pays is solely for patient access to the Service. It is a flat, per-patient licensing fee that does not change based on how you use the Service, whether you view, click, or act on any suggestion, or which clinician or resource is shown to you.
  • Your Partner does not set up, configure, request, or otherwise arrange any suggestion you see. Suggestions are generated automatically from information you log yourself — such as activity levels, weight, mobility, or symptoms — in the same way for every user, whether or not a Partner is involved.
  • The only role your Partner plays is that, where a suggestion points you toward a type of clinician (for example, a nutritionist or lifestyle-medicine physician), the specific clinician named may be one who is affiliated with your Partner hospital or clinic.
  • These suggestions are educational prompts. They are not a diagnosis, a referral from a treating clinician, or a determination that you need care. See Section 2.
  • You can dismiss a suggestion, and doing so does not affect your access to the Service or your relationship with your Partner.
  • We will identify your Partner to you within the Service so you know which hospital or clinic has paid for your access.

This does not change section 2: nothing shown to you through a suggestion is medical advice, and using the Service does not create a doctor–patient relationship with YourMentorDoc.

10. Your data, privacy and retention

Our Privacy Policy and our Consumer Health Data Privacy Policy explain what we collect and why. In summary:

  • While you have an account we keep your information available to you and do not delete your uploaded reports on a timer.
  • When a membership ends, your account enters a one-year dormant period during which your information is preserved and you can still export it. After a year with no membership it is permanently deleted, following advance warning notices.
  • You can export or delete your information at any time from your Account page.
  • You can close your account yourself, from Account → Delete my account. Your membership is cancelled and everything in the account is permanently deleted within 30 days, and from backups within six months. It is immediate, permanent and cannot be undone — export anything you want to keep first.

11. Termination

By you: cancel your membership at any time from Account → Subscription. To close your account entirely, use Account → Delete my account. That cancels your membership and permanently deletes everything in the account; it cannot be undone, so export anything you want to keep first. You can also email admin@yourmentordoc.comand we will do it for you.

By us: we may suspend or terminate your access if you breach these Terms, misuse the Service, or where required by law. Where practical we will give notice and an opportunity to fix the problem. If we terminate your account for reasons other than your breach, we will refund any unused prepaid period.

On termination your right to use the Service ends. Your information is handled as described in section 10. We may modify or discontinue features at our discretion; if we discontinue the Service entirely we will give reasonable notice and an opportunity to export your information.

12. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. To the maximum extent permitted by law we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty as to accuracy, completeness, currency, reliability or availability.

We do not warrant that the Service will be uninterrupted, secure or error-free, that defects will be corrected, or that content — including AI-generated answers, report interpretations, and in-app suggestions described in Section 9 — will be accurate or suitable for your circumstances. Your use of and reliance on the Service is at your own risk.

13. Limitation of liability

To the maximum extent permitted by law:

  • (a) Neither we nor our members, officers, employees, agents, suppliers or licensors will be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost goodwill, or lost or corrupted data, or for any decision you make in reliance on the Service, however caused and on any theory of liability.
  • (b) Our total aggregate liability for all claims relating to the Service will not exceed the greater of (i) the total amount you paid us in the twelve months before the event giving rise to the claim, or (ii) one hundred US dollars (US$100).
  • (c) These limits apply even if we were advised of the possibility of the damages and even if a limited remedy fails of its essential purpose.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited — including liability for fraud, fraudulent misrepresentation, gross negligence, wilful misconduct, or death or personal injury caused by our negligence. Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you; in that case our liability is limited to the greatest extent permitted by law.

14. Indemnity

You agree to defend, indemnify and hold harmless Your Mentor Doc LLC and its members, officers, employees and agents from and against any claims, damages, losses, liabilities, costs and expenses (including reasonable legal fees) arising out of or relating to: (a) your breach of these Terms; (b) Your Content, including any document you upload without the right to do so; (c) your use or misuse of the Service; or (d) your violation of any law or of the rights of a third party.

We may assume the exclusive defence and control of any matter subject to indemnification by you, at our own expense, in which case you agree to cooperate with us. You will not settle any matter in a way that imposes an obligation on us without our prior written consent.

15. Dispute resolution, arbitration and class-action waiver

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court and to participate in a class action. You may opt out within 30 days — see 15.8.

15.1 Talk to us first

Before starting an arbitration or a lawsuit, you and we agree to try to resolve the dispute informally for 60 days. Send a written notice describing the dispute and the relief you want to admin@yourmentordoc.com, or to 4907 Sweetwater Drive, Noblesville, IN 46062, USA. We will do the same for any dispute we have with you, using the email address on your account. Both of us agree to make a good-faith effort. Any limitations period is paused while this is going on.

15.2 Agreement to arbitrate

If we cannot resolve it informally, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration, rather than in court, administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitrator decides all issues, except that a court decides whether 15.4 is enforceable. Judgment on the award may be entered in any court with jurisdiction. The arbitration will be held in the county where you live, or by telephone or video, at your choice.

15.3 Exceptions

Either of us may (a) bring an individual claim in small-claims court, and (b) seek injunctive or other equitable relief in court to stop infringement or misuse of intellectual property. Nothing here prevents you from reporting a concern to any government agency.

15.4 Class-action waiver

YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims or preside over any form of representative proceeding, and may award relief only to the individual party seeking it. YOU AND WE ALSO WAIVE THE RIGHT TO A TRIAL BY JURY.

15.5 If the class-action waiver fails

If 15.4 is found unenforceable as to a particular claim, that claim — and only that claim — must be brought in court and is severed from any arbitration. The rest of this section 15 remains in force for all other claims. Class-wide arbitration is not agreed to under any circumstances.

15.6 Coordinated filings

If 25 or more similar arbitration demands are filed by or with the coordination of the same counsel, they will be administered in batches of no more than 50, with a single arbitrator per batch and a staged schedule. Limitations periods are paused for demands awaiting their batch. This keeps arbitration workable at volume; it does not reduce anyone’s individual rights.

15.7 Arbitration costs

We will pay all AAA filing, administration and arbitrator fees above what you would have paid to file the same claim in court, unless the arbitrator finds your claim frivolous. Each side otherwise bears its own legal fees, except where a statute provides otherwise.

15.8 Your right to opt out

You may opt out of this section 15 within 30 days of first accepting these Terms. Send your name, the email address on your account, and a statement that you are opting out of arbitration to admin@yourmentordoc.com, or by mail to 4907 Sweetwater Drive, Noblesville, IN 46062, USA. That is all it takes. Opting out will not affect your account, your membership, or any other part of these Terms, and we will not treat you differently for doing it.

15.9 Survival

This section survives termination of your account and of these Terms.

16. Governing law

These Terms and any dispute arising from them are governed by the laws of the State of Indiana, without regard to its conflict-of-laws rules, and by the Federal Arbitration Act as to section 15. For any dispute not subject to arbitration, you and we consent to the exclusive jurisdiction of the state and federal courts located in the State of Indiana, except that you may always bring an individual claim in small-claims court where you live.

17. Changes to these Terms

We may update these Terms. Material changes will be notified in the Service or by email before taking effect, and we will ask you to accept the updated version. Each version carries a version identifier, and we keep a record of which version you accepted and when. If you do not accept a material change, you may stop using the Service and cancel your membership; the change will not apply retroactively to a dispute that arose before it.

18. General

  • Severability. If any provision is held unenforceable, it is modified to the minimum extent necessary or severed, and the rest stays in effect.
  • Entire agreement. These Terms, the Privacy Policy and the Consumer Health Data Privacy Policy are the entire agreement between us about the Service and replace any earlier version, including any document previously published under the name “Breast AI”.
  • No waiver. If we do not enforce a provision, that is not a waiver of it.
  • Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition or sale of assets, on notice to you.
  • Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control.
  • Notices. We give notice to you at the email address on your account. You give notice to us at admin@yourmentordoc.com or the postal address in section 19.
  • No third-party beneficiaries. These Terms create no rights for anyone other than you and us — including any Partner referenced in Section 9.3, who is not a party to this agreement between you and us.
  • Survival. Sections 2, 6, 7, 9, 10, 12, 13, 14, 15, 16 and 18 survive termination.
  • Accessibility. We aim to make the Service usable by everyone. If you encounter a barrier, tell us at admin@yourmentordoc.com and we will work with you on an accessible alternative.
  • Headings are for convenience and do not affect interpretation.

19. Contact

Your Mentor Doc LLC
4907 Sweetwater Drive, Noblesville, IN 46062, USA
General: admin@yourmentordoc.com · Privacy: admin@yourmentordoc.com